COVID-19

Since 24 March the centre has remained open for essential retail and committed to deep cleaning of malls, car parks and service areas.

From Monday 15 June non-essential retailers will be permitted to open, under new government guidelines.  We are safely supporting these retailers with their reopening plans and implementing additional health and safety measures considering the further footfall this will generate.

Throughout this period, a comprehensive plan for visiting the centre has been created and updated as developments have been announced, to ensure visitors feel confident and safe during their time at Queesngate.

Enhanced daily cleaning schedules are in place, with a focus on touchpoints throughout the mall, such as handrails and door handles. On entry and exit, hand sanitisers have been installed with handwashing instructions.

Throughout the mall, two-metre indictors will be present on the floor and visitors will be asked to ‘stay-to-the-left’ and use a new one-way system. Information signs will be present throughout the centre giving advice, such as using escalators and customers lifts.

All Queensgate staff will wear gloves and facial coverings and as per government guidance, it is mandatory for those over 11 years old and who are able to wear a face mask or face covering in shops from Friday 24th July. This will apply in Queensgate Shopping Centre and its retailers. Face masks can be purchased from retailers including Boots, Damage Society and our PPE vending machine in the bus station.

Queensgate will be open:

Monday to Saturday 10.00 am to 5.00pm

Sunday 10.30 to 4.30 pm

 

The following retailers are open:

Ann Summers

Auntie Anne’s

Beaverbrooks

Boots

Card Factory

Claire’s Accessories

Clarks

Clintons

Costa Coffee

Creative Touch

Damaged Society

Deichmann

Disney Store

EE

Energie Fitness

Ernest Jones (L)

Ernest Jones (U)

Eurochange

FatFace

F Hinds

Fleur by Lizz

Fragrance Shop

Fraser Hart

Game

Greggs

Hayes Travel

H Samuels

H&M

Hotel Choc

JD Sports

John Lewis

Joules

Jeans and Jeans

Krispy Kreme

Lakeland

Lush

MAC

McDonald’s

M&S

Menkind

Michael John

Mobile Bitz

Next

New Look

O2

Paperchase

Pandora

Perfume Shop

Phone Experts

Primark

Rev

Richardsons Cycles

River Island

Schuh

Sharps

Shopmobility

Skechers

Sky

Smiggle

Supercuts

Superdrug

Superdry

Swarovski

Tap and Tandoor

The Body Shop

Three UK

Tiger

Topshop

Turtle Bay

Vision Express

Vodafone

Warren James

Yankee Candle

 

Westgate Arcade

BB’s

Clues

Elsa Rose

Express Watch

Fusion Flair

Giorgio’s

Maysons

Nail Design

Phone Traders

PKai

Pulse

Style

Swivels

The Choc Box

The Oculist

The Right Time

 

Not all stores are open, please visit https://www.queensgate-shopping.co.uk/whats_on/covid-19/ for all the latest information