‘Tis The Season at Queensgate!

Although Christmas looks a little different this year it’s important that we still celebrate this special time. Some of the centre favourites are returning this year and we have some exciting new activity as well.

Giving Tree

We are excited to be partnering with local charity Spurgeons again! Our shoppers are incredibly generous every year with supporting our giving tree. The gifts that are kindly donated every year go to local families making sure as many children as possible have something to open on Christmas day!

We have a donation box accepting cash and card donations on the Upper Mall outside JD Sports and every penny raised will go towards helping children and families this Christmas.

Due to popular demand, Spurgeons will now also be able to accept physical gifts for our Giving Tree this year on the below dates and times. To drop off a new and unwrapped gift to the Giving Tree, please head to the Lower Mall and find the donation drop off point opposite the Christmas Scene.

Monday 14th and 21st December 9am – 4pm

Tuesday 8th, 15th and 22nd December 9am – 4pm

Wednesday 23rd December 9am – 12.30pm

Thursday 10th 9am – 2pm

Thursday 17th 9am – 4pm

Friday 11th and 18th 9am – 4pm


Letter Writing to Santa

Have you written your letter to Santa yet?

Pick up a free letter from the Customer Information Desk or download one by clicking below. Fill it in and come back to post it in Santa’s magical post box outside Schuh by 16th December! Then, pop back in a weeks’ time to collect your reply from the Customer Information Desk!

Plus, don’t forget to scan the QR code next to the box when you post for your letter for a special video message…

Download your letter here.

Gift card

Struggling to decide what to buy people this year? Why not give them the gift of choice. The Queensgate gift allows people to treat themselves at one of their favourite stores!

Find out more

Opening Hours

To give you plenty of time to visit us, we will be keeping our doors open* for longer this December. Shop with us 9am – 8pm Monday – Friday, 9am – 7pm Saturdays and 10.30am – 4.30pm on Sundays. Plus, park for free Monday – Friday after 5pm in our Red, Green and Blue car parks too!

*Some retailer opening times may vary and we recommend checking with each store for their individual opening hours.