Superdry Brand Lead - Superdry

Key Responsibilities:

  • Be passionate about using your local knowledge and sales expertise to consistently go above and beyond to deliver the ultimate Superdry brand experience in your store
  • Confidently make decisions about what’s best for our customers, including taking ownership for handling customer issues in store
  • Be a positive role model for others, helping to build trusted relationships across the team, whilst having fun
  • Effectively coordinate the team across operational tasks when needed, guiding them with your operational expertise
  • Support and motivate your teammates to deliver amazing levels of service
  • Take pride in store appearance and embrace the Superdry store look, to ensure our store looks amazing. Always.
  • Endlessly develop your product knowledge and understanding of the business to offer the best possible experience to our customers
  • Embrace the Superdry culture and encourage your teammates to do the same
  • Support with key compliance tasks where needed including loss prevention and health and safety
  • Maintain a good commercial awareness of your store, understanding the KPI’s required and bring fresh ideas to the management team to drive performance against them
  • Step up to lead the team in store when needed
  • Hold keys for the store and take responsibility for opening and closing, including cash handling

 

Skills and Experience:

  • The Ideal Candidate
  • Passionate about our brand and help to create the best possible customer experience
  • Enjoy working independently with excellent attention to detail
  • Confident taking ownership of your projects and tasks
  • A positive and proactive individual, able to act as a role model for others
  • A creative problem solver, always working to put solutions and fresh ideas forward
  • Great at collaborating and building trust with others, working together to get results and learn
  • Experienced in sales and operations in store and ready to step up

 

Closing date: 28.06.2021

To apply, please bring your CV in-store or apply online at https://careers.superdry.com/