Floor Manager- River Island - River Island

Key Responsibilities:

Increase conversion through customer engagement and spreading the joy of fashion

Inspire customers using both verbal and visual engagement with the product

Achieve and enhance brand standards including strong visuals

Support achieving targets and drive key results through implementing strategic actions

Use reports to make commercial and financial decisions that will increase profit

Be aware of cost control, how to drive and protect profit

Be fully responsible for all areas of retail risk and health & safety


Leadership /Teamwork:

Coach and develop talent driving succession, creating strong teams

Support the management team and take accountability in their absence

Lead a team by motivating and encouraging teamwork to achieve goals

Manage performance and give in the moment feedback

Implement and delegate tasks with close follow up, but lead by example with a hands-on approach


Agile working:

Ability to operate within different roles

Recognise and adjust to change

Ability to learn quickly, thoroughly and deliver the detail

Able to manage challenges and pressure, to adjust quickly to changing circumstances and find solutions supported by management

Adaptability to variation in work, requiring you to be multi-skilled

Fast paced and purposeful approach


Decision Making:

Deliver 100% compliance inline to all Company policies and processes

Implement company decisions and take responsibility

Seek advice from line Manager /expert and utilise team input when required

Be well organised and capable of planning efficiently to deliver results


Skills and Experience:

Previous experience at Floor Manager level or be an experienced Supervisor/ Team Leader /Visual Merchandiser looking for your next step up

You may also be a small Store/Deputy Manager looking to move into a larger turnover environment

Have a good understanding of the latest trends and our competitors

Have good leadership skills

Have experience in VM

Have experience in analysing reports and making commercial decisions

Be able to work on your own initiative

Be a great communicator and be able to engage your team

Be passionate about delivering a world class experience to our customers

Ability to make decisions, problem solve and take accountability with good planning skills


To apply, head online to https://isw.riverislandcareers.com/e/managers/positions/atxavb8A1dqy2QUN_q3RmH

In line with Government advice regarding Covid-19, Queensgate shopping centre will be supporting the reopening of non-essential retailers on 15th June, having remained open for access to essential retailers.

Our visitors, retailers and the centre teams’ health remain our priority, therefore further social distancing measures are being introduced that we kindly ask all our visitors to adhere to.

For more information please visit here