Covid-19

Following the government’s announcement of a national lockdown from November 5 to December 2, stores and restaurants at Queensgate will be partially closed. Essential retailers, stores operating click and collect, and restaurants offering takeaways and deliveries will continue to operate under government guidelines. Please see opening times below, however we recommend to check with individual retailers and restaurants as these reported hours may vary.

If visiting Queensgate, please follow our existing coronavirus safety measures, including wearing facemasks at all times, maintaining two-metre social distancing, and washing hands regularly and thoroughly. Hand sanitiser stations will remain in place during the lockdown. Our carpark will be open as well.

We will be working throughout the lockdown to ensure Queensgate, its retailers and restaurants can re-open safely once the lockdown has lifted and in line with the guidelines implemented at the time. Stay safe.

The essential retailers that will remain open from Thursday 5 November are:

Boots – access via their Long Causeway entrance.

8.30am – 5.30pm Monday – Saturday

10.30am- 4.30pm Sunday

M&S (Lower Mall only) – access via Queen Street

8.30am – 5.30pm Monday – Saturday

10.30am – 4.30pm Sunday

Superdrug– access via Queen Street

10am – 5.30pm Monday – Saturday

10am – 4.30pm Sunday

Soul Happy

Thursday and Saturdays only – 11am – 3pm

Vision Express and The Oculist – appointment only. Access for The Occulist can be gained via the Westgate Arcade and access for Vision Express via Queens Street.

Food retailers who will be offering a takeaway and delivery service only include, Burger King, Costa, Swivels and Krispy Kreme (click and collect also available at Costa and Krispy Kreme).

The retailers offering click and collect are:

Pandora – access via Queen Street and Westgate

10am – 5pm Monday – Saturday

10am – 4.30pm Sunday

New Look – access via Queen Street

10am – 5.30pm Monday – Saturday

10am – 4.30pm Sunday

Fleur

9am – 3pm Monday – Friday

9am – 12pm Saturday

The Perfume Shop – access via Queen Street

9am – 5pm Monday – Saturday

10am – 4.30pm Sunday

The centre’s blue car park will remain open from 5am – 11.30pm daily and normal charges apply. Please note that our Yellow, Red and Green car parks will remain closed until further notice.